Frequently Asked Questions

Registered Member Questions:

1. Access Issues: If you forget your password, reset it via the login form. If you can't remember your username, use the contact form.
2. No Confirmation Email: Contact support with your chosen username for manual approval.
3. Forgot Username and Password: Reach out via the contact form with your registered email for assistance.
4. Weekly Prizes: For approved submissions, earn $0.5 each. Check the Weekly Prize page for details.
5. Unapproved Bonuses: Refer to the terms and conditions for potential reasons.
6. Cashing Out: Minimum threshold for withdrawal is $8.
7. Bonus Status: Check your “Bonus submission history” in the “My account” tab.

Affiliate Managers or Casino Representatives:

1. Partnerships: Provide brand details, affiliate terms, licenses, and bonuses via the contact form for review.
2. Forum Posts: Non-listed casinos need pre-approval with detailed information.

Visitors Questions:

1. Newsletter Subscription: Subscribe via the homepage to receive weekly bonus updates.
2. Claim Issues: Provide details to support via the contact form for resolution.
3. Specific Casino Promos: Use the search tool on the homepage.
4. Casino Payments: Support can assist with communication but has no direct control.
5. Complaints: Provide user details for assistance via the contact form.
6. Free Spins Promos: Use the “Select Bonus Type” dropdown on the homepage.
7. Location Acceptance: Listings generally reflect location-specific acceptance.
8. Cashing Out Bonuses: Check specific bonus terms for withdrawal criteria.

Visit the FAQ page for more information.